Gaming is for fun, not stress. At Zidbaaz, we believe every player should enjoy the experience responsibly and within their own limits. We are always here to support you on that journey.
Responsible Gaming means enjoying gaming consciously and in moderation, within your financial means and with your mental wellbeing in mind. At Zidbaaz, we believe online gaming is a great source of entertainment — but it stays that way only when it remains within healthy limits.
Zidbaaz is an internationally licensed platform, and ensuring every player's safety is a core part of our responsibility. The essence of Responsible Gaming is simple — gaming should never disrupt the normal rhythm of your life.
It is easy to spend more time or money on gaming than you intended without realising it. To help you stay in control, Zidbaaz provides a range of support tools and guidelines so you can always play on your own terms.
Keep in mind: Gaming is meant to be fun. If it starts to feel like a compulsion rather than enjoyment, it is time to seek help right away.
Zidbaaz upholds the following core Responsible Gaming principles across all of its operations:
These principles guide every decision and action at Zidbaaz. We are more than just a gaming platform — we are committed to ensuring a healthy, safe gaming experience for all our users.
Zidbaaz provides a range of effective Responsible Gaming tools that you can manage directly from your own account:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Set the maximum amount you are willing to lose within a given period. Once that limit is reached, your gaming session will be stopped automatically.
Set how long you want to play in a single session. When the time is up, you will receive a reminder or be logged out automatically.
At regular intervals, a pop-up will appear summarising your playing time and spending.
Take a temporary break from 72 hours up to 6 weeks. You will not be able to log in to your account during this time.
To activate these tools, go to the "Responsible Gaming" section in your account settings, or contact our support team for assistance.
Setting limits at Zidbaaz is straightforward and entirely in your hands. The table below outlines the different limit types and when each one takes effect:
| Limit Type | Time Limit | Takes Effect | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Can be extended after 7 days |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Can be extended after 7 days |
| Session Time Limit | 30 minutes – 24 hours | Immediate | At any time |
| Cooling-Off | 72 hours – 6 weeks | Immediate | Automatically renews at expiry |
| Self-Exclusion | 6 months – Permanent | Immediate | Manual renewal required after expiry |
Important: Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period of 24–72 hours — this is in place for your own protection.
If you feel gaming is becoming a problem, self-exclusion is an effective solution. Activating self-exclusion on Zidbaaz will completely block access to your account for a set period of time.
During self-exclusion, Zidbaaz will not send you any promotional offers or marketing communications. Any attempt to create a new account during this period will be blocked immediately.
To regain access after your self-exclusion period ends, you must contact the support team at least 24 hours in advance and complete a verification process.
Warning: Once self-exclusion is activated, your account cannot be reactivated before the period ends. Please consider this step carefully before proceeding.
Problem gaming often develops gradually and may not be obvious at first. Ask yourself the questions below. If most of your answers are "Yes", it may be time to seek help:
These signs are not a sign of weakness — they are a health issue with real solutions. Zidbaaz is always here for you. Do not hesitate to reach out for help.
Zidbaaz strictly prohibits anyone under 18 from using the platform. To protect minors, we have put the following measures in place:
If you believe a minor is using Zidbaaz, please notify our support team immediately. Your cooperation in this matter means a great deal to us.
For Parents: You can restrict your child's access to online gaming sites on their device. Use tools like Net Nanny, Qustodio, or the parental controls offered by your internet service provider.
The Zidbaaz Responsible Gaming team is available 24/7, every day of the week. Reach out to us for any concerns or issues:
For professional support with gaming addiction or mental health concerns, we recommend reaching out to your local mental health services. Remember — asking for help is always the first and bravest step.
Features we offer at Zidbaaz to support Responsible Gaming
Your account and financial information are fully protected through SSL encryption and two-factor authentication.
Set and manage your deposit, loss, and time limits yourself. Lowering a limit is instant; increases come with a waiting period — all designed to keep you protected.
Pop-up notifications appear at set intervals showing a summary of your playing time and spending, so you always stay informed.
A government-issued ID is verified at registration. Access is strictly prohibited for anyone under 18.
Close your account for anywhere from 6 months to permanently, whenever you need. Marketing communications are also paused during this period.
Our trained support team is available around the clock via live chat or email, whenever you need them.